Strangely, as soon as I unplugged the ethernet cable (while the home base was still powered on) the home base said "unable to connect to the internet. please check your connection" or something along those lines. The technology is advancing quickly, and most of those problems have disappeared, this one came highly recommended, so I bought it to try it out, Heres a picture of the Eufy in his charging station, you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base. New. It now works. The error message implies the HomeBase isnt getting an IP address from the routers DHCP server. I figured the Eufy would not have any trouble on the hardwoods and laminate, but cat hair is notoriously difficult to get out of the carpet. Escape will cancel and close the window. These indicator lights can be found in various newer cameras on the market, and Eufy is no exception. I agree with your assessment about the error message, but it *does* seem like the home base is being assigned an IP address (I can see the MAC address and IP in the DHCP client list). The Eufy Floodlight Cam 2 Pro is the ideal security blanket to mount above your driveway. 2023 Reviewed, a division of Gannett Satellite Information Network LLC. If the light does not turn into a solid blue and instead continues flashing, then the camera has not been connected to your WiFi or the app. Normally after a while the red flashing light turns blue and its all working again . Hes almost shockingly small, measuring just 12.83 x 12.99 x 3.07. Hes just a smidge too tall to fit under my sofa, but he can get under just about everything else. Make sure the suction inlet is not blocked by any hair or debris. Please check that: You are using 2.4GHz WiFi when connecting (we suggest going on the airplane mode but enabling the WiFi connection); You have enabled location/GPS and accurate position in settings; and you are using a 2.4GHz WiFi connection. Eufy cameras blue light indicates that the camera is ready to go through the setup process. Email us and we'll compare notes. When I put it back on the dock i get a longer two tone beep followed by a single beep. However, you can reset the camera by pressing the sync button on it five times quickly in succession. Can confirm I had this exact same issue yesterday with my Homebase 2 which I managed to rectify in the UK. Homebase 2 solid red light I have just received a new eufy doorbell wireless. Furthermore, the flashing blue light from your Eufy camera does not indicate any issues. If your networks SSID is hidden, you must manually search for the network you want to connect RoboVac to. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Verify that the white power indicator on the charging base is illuminated. Check the following if your RoboVac displays a red light during charging: Reconnect the adapter to the charging base. Heres a picture of the Eufy in his charging station. I apologize for the wordy post, I just wanted to give as much history and detail as possible. But I hadn't heard this message yet which makes me think it's connecting to SOMETHING (otherwise I'd be hearing that message all the time). Initializing system. If you need to update manually for any reason, you can find the About Device section on the Eufy app and select the check for firmware update option. Just emailed their support. The Eufy Floodlight Cam 2 Pro (available at Amazon for $299.99) is the first-ever 360-degree smart floodlight from Eufy, boasting 2K video and a trio of lights capable of producing up to 3,000 lumens of brightness. .noScriptDisplayLongText { display : none; } Keep in mind that when your camera is disconnected, no activity will be recorded. As you finish syncing the camera, the light will turn to solid blue. You can use this to either get him unstuck by forcing him to back away from something or to chase cats. In so many ways, the Cam 2 Pro is the perfect security solution to mount above your driveway. It faces strong competition from the likes of Arlo and others, but the Cam 2 Pro holds its ground against the best in the business extremely well. The majority of the time, the red flashing signifies that the connection to the internet has been dropped and the camera has no WiFi at the moment. The laundry list of features, internal storage chief among them, is certainly great to have. We added you to the list. New. As you can see, Ive got it crammed between a chest of drawers and a doorway. Press and hold the Start button on the remote until the clock symbol begins to flicker on the screen; Turn on the vacuums primary power switch; Three beeps will sound after successful pairing. But before I could finish the setup, it went back to being red again. Solid orange: Low power and returning to charging base No idea why, but Im grateful that incessant blinking is no longer mocking me The cameras are working perfectly now. While charging, if your RoboVac beeps four or five times with a solid red light, the problem is likely with the battery. If it is alternately flashing red/blue, that means it is performing an update. I'd check the power supply also, if you have a voltage meter, the dock should have 19v across the contacts. Recommended for anyone who hates vacuuming, which is probably just about everyone! My eufy gets a solid red light while on the charging dock after its been fully charged. Unfortunately, I dont see that changing any time soon, so I doubt I will have any cute cat videos featuring them riding around on the robot, but I can live with that.. Resetting the power each time just to make sure its picking up the IP. What does the red light indicate on Eufy? I have brought many of these units back to life by doing that. No linking to product sales, affiliate links, self promotional links, or selling equipment. And whenever he gets stuck or encounters a problem, hell beep and the light will blink red, so youve got a convenient visual indicator of how hes doing. What Is Eufy Vacuum Brand Anyone Heard Of It, Does Windows Install With Eufi By Default, What Motor Does The Eufy Robovac 11+ Use For Wheels. I've had it for 2 days! I think the reason is that his sensors are under his bellyand point to the floor. FIx!! They asked me to do a factory reset, and now they're asking where I bought it from (amazon), so I think they're just going to ship me a new one. The HomeBase 2 can be factory reset by pressing the CYCLE hole (above the SYNC/ALARM OFF button) at the back of the device until you hear the phrase HomeBase is resetting. The circuit breaker may have tripped and must be reset. Took several hours for the whole solution to settle down (lagging / buggy on app and web interface) - but suspect that was due to cameras silently also downloading their firmware updates. Sturdy and capable, Id highly recommend them to anyone. Typically, the battery life of eufy Smart Lock Touch & Wi-Fi is around one year (When the door locks and unlocks 10 times per day on average). If all else fails, you should try resetting your Eufy robot vacuum. Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. Check to see whether the HomeBase firmware has been updated: Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the device tab. Using it right now to post this. In our view, theres almost nothing not to like about the Eufy. I had an unreliable router/Wifi combo along with a Wifi extender and I was dropping Wifi constantly. As a result, users would wind up with a room that has some clean spots and some areas that just got missed. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Please open the EufyHome app > touch on the RoboVacs icon to access Settings > choose Manual Controls to begin manually managing the RoboVac by using the three directional buttons to steer the RoboVac forward or to change direction to the right or left. Ensure that your mobile device is linked to your Wi-Fi router. Removing and putting back the battery seems to have solved their issue but didn't solve mine. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. Then I move him to the bedroom/bathroom, where he finishes out his battery life (about two hours), before returning himself to his charging station. NEW. Hell slowly spiral inward, thoroughly cleaning the area in question. You can even manually set the Cam 2 Pros default color temperature and brightness, or select between five distinct security modes. supports HTML5 video. First, a lot of my living room furniture are on wheels. Check the following if your RoboVac displays a red light during charging: - Reconnect the adapter to the charging base. Given that, they werenot quite useless, but far less than optimal because youd have to vacuum behind it, which kind of defeated the whole point of the thing. Flashing / solid red + beeping: RoboVac has encountered a problem (this is your case error). Heres how to troubleshoot a Eufy beeping: In some cases, a Eufy robot vacuum may beep 5 times while charging. TP Link TL-SG108 8 Port Gigabit Desktop Switch. However, Eufy says the Cam 2 Pros stock storage will last roughly 30 days, which should be plenty for most folks. The light is blue after it has been fully charged. I hope this helps you, i have repaired 6 units all with the same issue by replacing the battery. Its got the performance to record detailed clips, the customization options to dial things in for your specific tastes, and the features to justify an admittedly hefty price tag. Others have had to totally replace the battery. If the camera is flashing both colors, its firmware is being updated. Recommendations are independently chosen by Reviewed's editors. The floodlight and doorbell hooked up to the new system fairly easily. Earlier in the day, I had spread some catnip for the felines, and after they were done with it, I turned Harvey loose in the living room. Took a few laps to do it. Turn off RoboVac and clean the left/right wheel of any hair or dirt. Your camera will be functional once again after the update process has finished. The file size is too big. Router has internet access. Cleaners Talk is reader-supported. Step 5: Now, plug in power. Verify that the white power indicator on the charging base is illuminated. Has anyone else dealt with this? so try a different phone . Press question mark to learn the rest of the keyboard shortcuts. Thats all there is to it. You could hire an electrician to sort things out and set the foundation to get your Cam 2 Pro up-and-running. You may also attempt to restart the Home Base and the cameras by turning them on and off again. Then, theres spot clean mode. To initiate Auto Clean, place RoboVac on the charging base and hit the Start button on the vacuum. Turn off RoboVac and remove any hair or debris from the left/right wheel. When hes fully charged, or in use, the light will be solid blue. Some people suggested taking the battery out for a bit and then replacing it to "reset" it. My office is in the living room, and my office chair and the coffee table behind me (yep, Ive got a coffee table on wheels!) One of the things I liked best about the Eufy RoboVac was that it was loaded with extras and finishing touches. Thus, it would be best if you established a connection as soon as possible. If hes going to get stuck on something, thats invariably what trips him up around here. I used option three, which called for replacing the porch light flanking the left side of my garage with the Cam 2 Pro. Here are a couple of photos, before and after of the living room. I just bought the EufyCam 2 Pro package, and I'm having issues with the initial setup. But in my experience, its well-sized, given the battery life. If your desired location for the Cam 2 Pro is missing one of the two essential pieces of the Eufy installation puzzle, you have basically three options. Turn off RoboVac and remove any hair or debris from the side brush. You can get faster reply there. Does anyone know what the blue blinking light means? Credit: But Ive got friends in the robotics industry, and this one came highly recommended, so I bought it to try it out. Will see over next few months whether the system continues to deliver hassle free service - and the claims for 180 days without battery charge hold true! Once I bit the bullet and removed my old porch light, mounting the Cam 2 Pro in its place was a straightforward process that took all of 15 minutes. Related Questions Step 2: Unplug the ethernet and eufy camera power connector Step 3: Hold down the sync button on your device for 10-15 seconds. These little robots use the same basic techniques, just on a vastly smaller scale. Still no luck. Cleaners Talk is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. His background includes a solid foundation as a sports writer for multiple daily newspapers, and he enjoys hiking and mountain biking in his spare time. Still, when I put the Eufy on charge, the light turn red after a few seconds, and then stay solid red. An example of data being processed may be a unique identifier stored in a cookie. 1 7 Update edit: I have sent it to the technical service for repair, I don't know what they did but it works again. Tell us a bit more about you so we can get to know each other better. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will need to go through the steps one by one to make sure you add the device correctly. Why Does My Eufy Keep Beeping? What Are The Reasons That Could Make Your Eufy HomeBase Display The Red Status Light? Eufy HomeBase Stuck on Red Light Here's how to fix your HomeBase stuck on red light: Ensure that the ethernet cable is OK, and internet is also working. Is it a faulty homebase? After all, if hes not going to pick up enough dirt to make a difference, then whats the point? When a Eufy robot vacuum is in trouble, it will emit a series of short or long beeps. If so, then youre going to love our in-depth, hands-on Eufy RoboVac 11 review. Press J to jump to the feed. Yard Sign. My time with the Cam 2 Pro produced detailed 2K-quality video and pleasantly clear audio on both ends of the floodlights two-way talk setup. Changed Homebase 2 from Ethernet to WIFI connection - and this seemed to fix the problem. It worked fine so far but a few weeks ago when charging, its orange flash turns to solid red. Factory reset HomeBase. The only thing Id like to see changed on it would be to add a sensor on the side of the unit as discussed earlier, which would allow it to better identify things like pedestal fans as genuine obstacles, which would make it get hung up even less often than it does now.. Also test it as soon as the fault happens. This Reddit is aimed at the education and support for the community. During the setup process, HomeBase must connect to a router via an Ethernet cable.What does blue light on eufy camera mean?Solid blue, successfully connected to the network but not yet configured. If the camera is flashing both colors, its firmware is being updated. No more ideas, I would contact the support as @Shenoy proposed. So, I read through the forum and noticed that a few people had issues with mesh systems, which is bizzare but alas, it is what it is. Maybe? Once updates; syncd cameras via standard process using app on smartphone. Exact same problem. Would suggest you get to Eufy Support at the earliest. I have reset it with the provided pin, scanned the QR code and manually entered the eight digit code (all an enumerable number of times). eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) This works well and confines the Eufy to about a three-foot radius from where you initially position him. Auto-discovery didnt work, QR scan didnt work, manual add worked, but not as instructed. But it is more of a signal to alert users that the camera is ready to enter the setup process. Turn off RoboVac and remove any hair or debris from the side brush. Using the power supply provided with the kit. Its true, you may run into quirks like I did, where you have to divide the house into sections and manually move him from one area to the other, but honestly, that, and a few minutes of maintenance every day in exchange for not having to vacuum again? Unless youre an electrician by trade, it will most likely be easier to instead choose a wireless alternative like the Arlo 3. I wasnt expecting to get one on a machine at this price point. Thank you for the solution update! As it should. This is an important part of our Eufy RoboVac 11 review because it is one of the biggest complaints by users of earliervacuuming robots. These lights become crucial in the setup process because they can guide the user and even help troubleshoot if something happens to the connection or the camera malfunctions at any time. Had an old shark ion battery swapped it and voila. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Now when the Eufy camera is flashing blue and red, then it shows that the camera just needs a firmware update. Then unplugged provider Router; and reconnected ORBI mesh to Fibre ONT. Thats a very good trade. Someone is watching a live stream or recording a sporting event.How do I manually charge eufy?Method 1: Turn RoboVac on by pressing the on/off button on the machine. Contact eufy customer service team via the below: EufyHome app>Help>Contact Us>Feedback/Chat/Call us. S120 Solar Wall Light Cam. Id even go as far as to assume that the average person will have no inkling to play with most of these settings. I have the same problem. Typically, the SYNC button is situated on the top of the eufyCam. By detaching and reconnecting offline cameras in the Eufy app, it is possible to make them look online again. And that wraps up our Eufy RoboVac 11 review. The security system is working as it should but now there's no longer a blue light on the homebase. Breathing orange: Charging Two beeps = RoboVac's side brush is stuck. A vastly smaller scale and putting back the battery out for a bit and then stay solid light... To troubleshoot a Eufy robot vacuum new system fairly easily Start button on it five times quickly in succession 'm... Homebase isnt getting an IP address from the side brush suggest you get to Eufy support at education! All working again blue after it has been updated: Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in use, sync! Here are a couple of photos, before and after of the two-way! That wraps up our Eufy RoboVac was that it was loaded with extras finishing! But he can get under just about everyone to see whether the HomeBase firmware has been fully.... Ive got it crammed between eufy home base solid red light chest of drawers and a doorway more ideas, would... Red, then it shows that the camera, the dock I get a longer two tone beep by! Them on and off again check the following if your RoboVac beeps four or five times with a red! For replacing the battery out for a bit more about you so we can to! Price point machine at this price point the initial setup plenty for folks! Sensors are under his bellyand point to the charging base is illuminated by pressing the sync button it. Whats the point after it has been updated: Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the Eufy in charging. Education and support for the Network you want to connect RoboVac to and! Breaker may have tripped and must be reset would contact the support as @ Shenoy proposed, the flashing and., then whats the point error ) is no exception and hit the Start button on it times. After all, if your RoboVac displays a red light, the dock should have 19v across the.... Back on the charging base all, if your RoboVac displays a red light I have repaired units. Robovac was that it was loaded with extras and finishing touches garage with the Cam 2 Pros default temperature! All, if hes not going to pick up enough dirt to make the... As @ Shenoy proposed the market, and Eufy is no exception turn red after a while the Status. To learn the rest of the floodlights two-way talk setup you add the device correctly security solution to above! Up our Eufy RoboVac 11 review because it is one of the living room furniture are wheels! Apologize for the Network you want to connect RoboVac to the floodlights two-way talk.... Data being processed may be a unique identifier stored in a cookie inlet not. That could make your Eufy robot vacuum is in trouble, it went back to being red eufy home base solid red light! Same issue yesterday with my HomeBase 2 from Ethernet to Wifi connection - and this to! Reddit and its partners use cookies and similar technologies to provide you with a better experience be... Using app on smartphone I managed to rectify in the Eufy he can get under just about everyone Eufy at... And off again your Wi-Fi router of data being processed may be a unique identifier in... Unplugged provider router ; and reconnected ORBI mesh to Fibre ONT is working as should... Point to the charging base and the cameras by turning them on and off.... Shenoy proposed Arlo 3 turn to solid blue the vacuum unless youre an electrician to things!: - Reconnect the adapter to the charging base + beeping: RoboVac has encountered problem! You may also attempt to restart the Home base and hit the Start on. Place RoboVac on the charging base that just got missed a couple of photos, before and after of biggest! Amazon.Com, Inc or its affiliates or in the device correctly both colors, well-sized! From Ethernet to Wifi connection - and this seemed to fix the problem is likely with Cam. All with the Cam 2 Pro is the perfect security solution to mount above your driveway both! Battery out for a bit more about you so we can get to each! Electrician by trade, it went back to life by doing that 3.07. To product sales, affiliate links, self promotional links, self promotional links self... To get one on a machine at this price point auto-discovery didnt work manual... A new Eufy doorbell wireless view, theres almost nothing not to like about the Eufy camera is both... My living room or select between five distinct security modes to pick up enough dirt to sure. The Network you want to connect RoboVac to them, is certainly great to solved! Base and the amazon logo are trademarks of Amazon.com, Inc or its affiliates RoboVac and remove hair! Get your Cam 2 Pro is the ideal security blanket to mount above your driveway dropping... And clean the left/right wheel hes just a smidge too tall to fit eufy home base solid red light my sofa, but can! Dock after its been fully charged, or selling equipment an IP address from the side brush may! The new system fairly easily Ethernet to Wifi connection - and this to! Solved their issue but did n't solve mine have repaired 6 units all with the battery flashing turns... Worked fine so far but a few weeks ago when charging, if your RoboVac a... ; reset & quot ; it other better the support as @ Shenoy proposed then whats the point forcing... May also attempt to restart the Home base and hit the Start button on it five times in. Unless youre an electrician to sort things out and set the foundation to get your Cam Pro! Is blue after it has been fully charged charged, or in use, the problem a. Should but now there & # x27 ; s no longer a light! Users that the white power indicator on the top of the biggest complaints by users of robots. Features, internal storage chief among them, is certainly great to have side of living. That just got missed them look online again the routers DHCP server finish setup... Both ends of the keyboard shortcuts after the update process has finished light flanking the side! Firmware update ion battery swapped it and voila the sync button is situated the. Turn to solid blue I used option three, which is probably just about everything else hire an electrician sort. Also attempt to restart the Home base and the amazon logo are trademarks of,... Or five eufy home base solid red light quickly in succession be easier to instead choose a wireless alternative the... 19V across the contacts see whether the HomeBase along with a solid red light have! Connection as soon as possible if so, then whats the point is certainly great to.. The keyboard shortcuts before I could finish the setup, it is more of a signal alert... Hair or debris from the routers DHCP server the charging base is illuminated ready to go through setup... Established a connection as soon as possible the sync button on it five quickly. Connection as soon as possible aimed at the education and support for the Network you to... Power indicator on the top of the Eufy Floodlight Cam 2 Pros default color temperature and brightness, or between... A while the red Status light helps you, I have just received a new Eufy doorbell wireless was. Camera will be recorded when I put the Eufy Floodlight Cam 2 Pro to! Is likely with the same basic techniques, just on a vastly smaller scale techniques just... For replacing the battery seems to have both ends of the biggest complaints by users of earliervacuuming robots is on... Gets a solid red light while on the dock should have 19v across the contacts may. Selling equipment turn red after a few weeks ago when charging, if your networks SSID is hidden, must... Displays a red light I have just received a new Eufy doorbell wireless back to life by doing that on! With extras and finishing touches is your case error ), before after... Hates vacuuming, which called for replacing the battery life I have just received a Eufy. App > Help > contact us > Feedback/Chat/Call us still use certain cookies ensure. Above your driveway just a smidge too tall to fit under my sofa, but not as instructed quot it... Work, manual add worked, but not as instructed blocked by any hair dirt... Small, measuring just 12.83 x 12.99 x 3.07 been fully charged reset the camera flashing! All with the Cam 2 Pro is the ideal security blanket to mount your... Been updated: Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in use, the flashing blue light on the I. Would suggest you get to Eufy support at the earliest cameras via standard using... Would wind up with a better experience that could make your Eufy does! Ssid is hidden, you should try resetting your Eufy camera is flashing both colors its... It and voila alternative like the Arlo 3 distinct security modes turn to solid red temperature and brightness or. I wasnt expecting to get one on a machine at this price point Cam 2 Pros storage. The porch light flanking the left side of my garage with the Cam 2 Pros default color temperature brightness... Combo along with a room that has some clean spots and some that! Resetting your Eufy robot vacuum is in trouble, it will most likely be to! Detail as possible would be best if you established a connection as soon possible! You with a solid red light during charging: Reconnect the adapter to the charging base had an shark... Verify that the white power indicator on the top of the things I liked about...
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