On 7/7/2022, I discovered bubbling at the rear of the home while attempting to remove the pinestraw and lay mulch. They told me today it will cost me 5,000 to 7,000 they must think I'm rich and stupid to fix a problem I made the aware of in april after the irrigation was installed and the rest of the yard was graded. The average D&I rating left by the Mungo Homes employee community has improved by 2.2% over the last 12 months. A new home should not bread this many issues. I explained to him that I am awaiting the $738.42 reimbursement that was promised to me because of the damage that Mungo caused to my vehicle. These concerns have been reviewed on multiple occasions and evaluated by the SC LLR. Mr. Christopher Condon, Regional President, Mr. Gavin Green, Vice President of Operations, Ms. This was an extremely unusual occurrence - one that our builder team had no prior experience navigating -- which may account for the confusion that followed. They are merely trying to get out of having to reimburse for their negligence and I am disgusted by the entire way that they have approached this. Purchased 05-Many documented cases of Mungo informed of issues & refusing to address & then cover up. We paid a $7000 Lot Premium to purchase the 2nd biggest lot(.4+ acre) in the phase. The fact is, most of the issues are on the sides of our house. I contacted my HOA Maintenance Dept on 3/31 regarding severe erosion due to poor grading and drainage in my yard after my landscaper, Read full review of Mungo Homes and 1 comment. Mungo Homes 441 Western Lane Irmo, South Carolina USA Phone: 8037499000 Web: www.mungo.com Category: Real Estate Services Mungo Damages Property, Refuses Responsibility Headquarters in Damaged our Mailbox, Lied about fixing it, Hung up on us, Refused responsibility, Dishonest about locating witnesses Irmo South Carolina So I contacted justin again and he referred me back to *** who was the warranty manager in charge after ***. We expected more from Mungo Homes but we were sadly mistaken. I have not been able to decorate or anything. In addition, we sent our trade partner out to secure the brick and check for any others that might be loose. All items mentioned were assessed and/or addressed by our warranty team. We purchased a home from Mungo in November . Instead, I get scripted responses from their representatives who appear to not see reason given the situation. Snippet below: " During the installation of the driveway and other impervious areas, Mungo Homes and trade partners are guided by the measurements approved by Wake County on the proposed plot plan. I've been advised that Dale Garrett will be coming to my home tomorrow at 1PM. They have only paid for one testing and i have done my own testing. We were able to use it and the problem subsided for a few more months with the inability to have people use the bathroom for other than urinating. A Mungo Homes representative will be in touch with the homeowner directly to seek additional information regarding the unaddressed warranty items, and to schedule for a review to take place. *** comes out and says it's not his problem and he would fix the other area on side my driveway. View more property details, sales history and Zestimate data on Zillow. Conway, SC 29526. I called and left message for dale with no response back from them to this day present November 2. 4. Review of Overall Experience . We said how and where are we going to get 30k in 24 hours. Although we would have preferred sooner at this point we are desperate. We did, and the response in March was "that the crack in your concrete slab and flooring separation would not meet the definition of a major structural defect. In this moment I then understood this isn't really OUR house, this is Mungo's house that we MIGHT buy based on our $3,000. Presumably, this is a result of sanding drywall during construction. Framer found large gap between cripps/header, & supports under room were loose. 07/22 - No response from 7/22 email. We look forward to addressing the homeowners' warrantable concerns at that time. We assure you that, although it is taking longer than expected, you will be contacted in the order in which your request was received and we will fulfill our warrantable commitments to you in the safest manner possible! Mungo Homes a long tradition of improving the communities in which we build, and through the Mungo Homes Foundation provide economic, educational, health, housing, and emergency hardship support to charitable organizations. How is the BuildZoom score calculated? Mungo Homes (mungo.com) has been receiving numerous complaints from its consumers. 17 months later I have a water leak on upper floor side wall where it meets roof, above window. During this they found other issues with my home not what i was talking about but something else being wrong with my bathroom upstairs. We look forward to meeting the homeowner at that time, and assessing their concerns. I finally got an appointment scheduled for 8/17. I was referred to the Quality Builders Warranty exclusion clause that states, Loss or damage resulting from toxic or carcinogenic or suspected carcinogenic fumes or substances, such as, but not limited to, acids in the soil, radon, gas, radon daughters, or mold. This clause does not even relate to HVAC. This is not a space issue. I have followed up with our team and would like to apologize for any confusion in our communication efforts to resolve the unfortunate incident with the loose brick over your garage. The plumber visited my home on 3 separate occasions from September December in which camera analysis was done twice and they informed me that it was problem with the drainage line that was installed when the home was built. I now have to come out of pocket to fix the issue Mungo failed to properly fix 4 years ago. We had a toilet supply line in upstairs bathroom fail due to faulty product and/or installation causing a large flooding event upstairs and downstairs. Business Response The homeowner's concern for erosion, grading, and drainage issues was brought to our attention after the first-year warranty period on the home had concluded. In addition, I learned this is a common problem that can result in damage and shortened life to the mechanical components of the HVAC system. Regardless, sanding dust blown from the HVAC system is definitely an irritant that should not occur in a brand new house! Mungo Homes takes homeowner repairs and complaints very seriously, and it is always our priority to correct warrantable issues. The warranty manager and landscape development manager met with me on Wednesday, June 10 and recommended solutions (including re-grading the back yard), but again said that Mungo would not be responsible for conducting the repairs. We have since rescheduled the 30-Day Visit to a later date, as January 15th is no longer suitable to the homeowner. A Mungo representative has been in contact with the homeowner and an appointment has been scheduled for February 19 at 10:00am. He also sent me an email on 9/30 stating that Mungo would reimburse me. As a promised resolution to that claim, I was promised a $300.00 gift card and resolution of issues previously discussed with the AC unit and other items related to the home. I heard nothing back from Chris either. The pre construction meeting was skipped entirely, it never happened. MUNGO HOMES Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Mungo Homes There may be more reports for "Mungo Homes" For more results perform a general search for "Mungo Homes" Showing 1-2 of 2 Found Reports For more results perform a general search for "Mungo Homes" Wondering if a report is missing? Gutter installation does not come standard on the elevation chosen by the homeowner, it is an option chosen during the selection process. The chief executive of the homeless charity St Mungo's has apologised for sharing information about migrant rough sleepers with the Home Office. Quality. ***'s also noted signs of high volumes of water along the left side of the yard, as well as erosion due to a steep decline in the slope of the right side yard. They were notified of the mistake 5/31 and still to this date of 7/2 it has not been fixed. There were several miscommunications during this time about who was supposed to contacting the vendors for repair. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I call and text my builder again. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Business Response We are in the process of getting the homeowners warrantable items processed for their home visit. Discover Silo Art Trail and Mungo National Park on an Outback 4WD Tour; MERRY CHRISTMAS HAPPY NEW YEAR and Tours for 2023; Kimberley Karijini Lake Eyre Mungo NSW Private Small Group Tours 2023; Corner Country Lake Eyre Mungo Outback Tours; Best Outback Tours Available in 2022 Winston Ridge, March 2023. I enjoyed every moment. Business Response we pride ourselves on keeping our customers informed throughout the building process and apologize if we failed to communicate as frequently as was discussed. He ONLY replaced the stone he never checked the other ones. With a track record of success based on quality, value and stability, Mungo Homes builds new homes in nine markets throughout South Carolina, North Carolina and Georgia. He also said he couldn't move the cable outlet to where our tv stand will be. Additionally, NC Residential Building Code R401.3 requires that lots be graded to drain surface water away from the structure. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The duct to the roof was straightened but it caused another problem. Consumer Response I filed a complaint against Mungo Homes via the Complaintsboard.com portal around Feb 2022. The Mungo family started building new homes in Columbia, South Carolina in 1954. I noticed a smell and standing water that stayed longer than 48 to 72 hours. The homeowner touched based with *** (HVAC company) regarding issues the the HVAC unit. My husband showed him the home inspection report. The first property manager- Mike Reese assured me that a French drain would be installed in my property to fix the water issues- but he has left. From the beginning we were told closing date was June 30th but could vary forward or backward. I have yet to receive any contact from this associate. Lights still flash if addt'l load on other circuits, ie oven, printer, washer. Mungo continued to use *** siding, despite class action lawsuit. Mungo Homes Self Employed Contractor (Former Employee) - Columbia, SC - January 5, 2018 I sub-contracted for Mungo Homes. We did not use the shower for over a week while the patch was drying, but the first time I went to take a shower it cracked again in the same spot. When I asked him if he checked the other bricks to make sure they were secure, his comment was, "The others should be fine". I requested that he wire a 210 outlet in the garage for my tanning bed. I canvased the entire neighborhood and found that our home was the only home with this issue. I ask him 3 times if he was in fact going to be able to do that and he assured me each time that he would and that he would inform his supervisor and Mungo Homes and that I didn't need to do anything. At no point during the construction meetings were we told the Driveway would be in another location. At this time, the homeowner may choose to reach out to Quality Builders Warranty Corporation, who holds the remainder of the extended warranty on the home. March the 27th they bought machines to put in my irrigation and grade my back yard 2 months after closing! Click here to get notifications about new complaints of Mungo Homes. They have also told me that they didn't think my issue was serious or health rElated but again no one knows what it is. I was home all day on the 10th and the Maintenance Manager never showed up. 2,956 sqft. I am happy to accept a new evaluation from Mungo (the crack has inevitably worsened, as Thomas C said it would, and there is a new crack in the same place in the wall, resulting from the same problem). Cant upload all but I have my proof! Spoke with Billy who confirmed he was in charge and had arranged it. Helpful. 108 Averyville Drive. Mungo came out once to address my concerns and I had to wait an extensive period of time for them to even come out. Bought home (*** Dr. Lexington, SC 29073) in *** neighborhood on 4/16 for $170,455, and was told home had 1 yr complete warranty and 10-year conditional guarantee. While still family-run, Mungo Homes proudly became part of the Berkshire-Hathaway family of companies in 2018, and remains dedicated to its foundation of quality and . Filed my automobile insurance for damages that Mungo caused and was never reimbursed as Mungo promised. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The contractor had to cut a large hole in the wall of our master bedroom to fix the problem the builder had caused I was assured by Mungo's Maintenace Manager Kenny that he would come back in a few days and fix it. They still won't stand behind their work and/or tradesmen who performed the work. Mungo Homes customer service contacts 15 complaints | 7 reviews 15 resolved 0 unresolved File a complaint Table of contents Claimed business Follow Share Complaints Reviews Contacts Mungo Homes phone numbers +1 (803) 749-9000 0 0 +1 919 621 8712 0 0 More phone numbers Mungo Homes website www.mungo.com What is Mungo Homes's email addresses? I had a house built by Mungo Homes Inc in March. However, the builder has advised that as a courtesy they are willing to proceed with cosmetic repairs." He appeared surprised that I had not received it nor heard anything about it but he promised to follow up with his boss about it. This included photos of the erosion, sloped yard and even standing water in my yard. In their discussion it became apparent that corrections were needed and they agreed to meet on-site the following day to formulate a plan for repairs. I purchased a Mungo home in June. My home has black soot like stuff getting on EVERYTHING in my home. Mungo home made us used their preferred lender *** mortgage. How BBB Processes Complaints and Reviews, BBB Serving Central South Carolina & Charleston. Furthermore, we are scheduled to complete the homeowner's 30-Day Warranty Visit on February 23rd at 9:00 AM. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. He got to my house that day, got on the ladder and was done in 7 minutes. I have stressed to them nicely the pickle we are in trying to get off our feet. So being a new homeowner they told me the house would do things before it settles and i thought this was just one of those things but they it just kept getting worse and coming back as soon as i clean it. Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.) Now that we've lived in the house, we have realized that the lot is not properly graded. Second time: (May ) I brought the roof leak up again during my 11 month review. A regional builder, Columbia-based Mungo Homes, has identified 13 homes from Johns Island to Cane Bay that are "not under construction (but) can close by the end of the year," Jenkinson says.. *** said that the type of material that they laid on the floor is out of circulation. Thank you. Mon-Tue 11am-5pm. That is hazard my life and my kids . K. Hovnanian 4. 17 month old new home should not leak at roof or siding. $770,000. The fact of Mungo Man's (and Woman's) burial shows that there was some abstract thought for the burial of the dead. Five weeks after the initial incident and my roof still leaks when it rains. A Mungo representative will be in touch with the homeowner directly to schedule an appointment for review. My husband age 23 starts his new job July 14th. Saying he would not fix it and they would stand on that. Mungo Homes has left an official reply on this complaint. I closed on my new home January 24th of 2020. Ignorance does not make Mungo any less responsible for the negligence that happened, nor for the Mungo agent who spoke on their behalf and promised reimbursement. Since then, there has been significant rainfall, and my back yard has eroded much worse. BBB Business Profiles may not be reproduced for sales or promotional purposes. They want to take no responsibility for the sewage that my family has had to smell and was told we couldn't use our backyard. About Reviews Gallery Locations Lennar has 3.6 out of 5 stars in Washington Area 278 Reviews in Washington Area Star Rating Breakdown 5 116 4 49 3 40 2 31 1 42 Ratings by Category When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Soon after, I stepped into our shower and the shower flooring cracked around my heel (I only weigh 100 pounds, so it's not me). The driveway was poured as a single 8 foot driveway. We are fully committed to fulfilling our warrantable commitments to each and every homeowner in the safest manner possible, and we apologize for any delays that may occur as a result. Taylor Morrison2. The area was home to the famed Mungo Lady and Mungo Man, whose 42,000-year-old remains were discovered on the shores of Lake Mungo around 50 years ago and are the oldest human remains ever found in Australia. Mungo Homes Customer Service less than expected - Mungo Homes Mungo Homes Poor quality homes Sensible Home Warranty Total scam, charged me $2,000 for home warranty and refuse to repair AC unit Sensible Home Warranty This type of terrible and mismanaged home warranty business McBride & Son Homes The History of Mungo . Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.). Prior to closing on our home, we had a home inspection done by Palmetto Pride Home Inspections. Pros. We are growing! 3ba. I'm marking this as no for now since we are not meeting prior to this expiring and I do not want the case to close. The eng floor is to have 8 coats of Al2O3 finish. Asking when is the *** coming back cause the last time I seen him was on April 14. My first contact with project manager was in April for pre drywall meeting. Per warranty guidelines, the standard for poor lot drainage reads as follows: After normal rainfall, water should not stand in yard within 10 feet of dwelling for more than 48 hours. A check was not issued because an out-of-pocket expense was not incurred. Scott replies to say he would send via email and update us once via email each week with photos. They have lied and said we would be using a different company to get opinions on things that they did not do which was a recommendation from the inspector they hired. info@mungos.org if you wish to make a suggestion or let us know about something we've done well complaints@mungos.org if you wish to make a complaint. Mungo refuses to repair the same reoccurring roof leak that was brought to their attention BEFORE signing for my house. We gathered dirt to fill holes and I had 5 trees removed on the hill. So how can you tell me this?!? Landmark 24 Realty, Inc. SOLD APR 5, 2023. It is fairly new and I think that it isn't being given a fair review. See reviews, photos, directions, phone numbers and more for Mungo Homes locations in Lillington, NC. The warranty manager contacted me on Tuesday, June 9 to inform me that Mungo will not make repairs and that this item is not covered under their warranty because we do not have any standing water after 48 hours. Business Response When any issue was brought to our attention during the first-year warranty period we made sure to assess the issue and address it, if warranted, as we do with all our homeowners. Mungo Homes of North Carolina is constructing a house next door to ours. I contacted them on 7/14/ 2020 showing them where it didn't work. William Lyon 8. 2022 Top Workplace in South Carolina The 2,523 sq. What i was experiencing with the company had nothing to do with my warranty nor the pandemic. Myself, age 22 starts medical school July 14th. I purchased my home in August 2,2019. While on our honeymoon the week of 6/14 I called Pam J and Chris to complain about them not communicating with us enough. I've attempted to reach out to Mungo and it appears no one answers phones there. He proposed and offer for our inconvenience. Complaint [protected]. SOLD APR 6, 2023. You guys drop the ball and should work with us. We have been nothing but cooperative in this process. ALL REVIEWS. A week later, it went out again. I will not be satisfied until the issue is resolve and Mungo make it right with me! We are now in the middle of February and have had no contact from any parties. We put in another service request to repair the caulk and it has yet to be fixed. In 2009 I did a residency at Lake Eyre which is the lowest point in Australia and, on the rare occasions that it fills, it is the largest lake in Australia. We have had issues with the grading of our lot, which is causing water to flow towards the back of the house. Due to COVID-19 they couldn't have in person contact, but no one reach out to us by email to request a Skype or FaceTime for the meeting it just got skipped. I replied in saying I would like window measurements so I can shop for curtains. Mungo and *** Mortgage took our life saving away, and our dream home. In December we discovered that the crack in the flooring was caused by a crack in the concrete slab foundation of the home. Recommend consulting the builder and/or a licensed contractor for further evaluation of the grading to determine if there is a drainage concern, especially at the rear porch, and for any repairs needed to prevent water entry at the porch." Whether a test say this issues is harmless or not i have two younger kids living here as well as one with allergies and asthma! Business Response We strive to keep open lines of communication with all homeowners during the homebuying process, and thereafter. If your warrantable concerns pertain to plumbing, electrical, appliances and/or heating and air, you may choose to contact these trades directly using the contact information located on the SOS sticker on your breaker panel. Based on the information above and the recent onsite meeting with additional Mungo Homes management team members and trade partner, the current width measurements of your driveway correlates with the proposed plot plan approved by Wake County. I received a letter advising that Mungo was found in violation based on the way my yard was graded. However, the foundation/grading issues were not addressed at that time. Posted 7:51:52 PM. 48% of Mungo Homes employees are women, while 52% are men. Sharelines. LOCKEMY, A.J. I waited a few weeks and called the plumber again in which he informed me that he had reached out to Mungo with no response from them at all. The grade should fall a minimum of 6" within the first 10 feet from the structure. I contacted my builder Justin in regards to this on April 1st and he called the warranty manager ***. It is now 4/19 and neither Mr. L nor anyone else at Mungo has attempted to contact us to resolve this issue despite repeated requests on our part. The brick that fell from my home was large, heavy, decorative brick. If you are inquiring about a product name or a paint color in your home, please refer to your contract documents. I have attached a snippet from the PreContruction Meeting, Survey, Approved Plot Plan Permit and a photo of the mud/water we drive through on a daily basis. Young Mungo by Douglas Stuart review: Shuggie Bain grows up, and comes out. We are receiving neither. Less then 24 hours before closing they came back with a lie and said we could not used FHA because FHA sanction me. In March of 2022, my wife and I moved into a new home built by Mungo Homes in the ******* ***** subdivision near Youngsville, NC. I contacted the builder to place a warranty request on Sunday, June 7 to request repair. Worked on my time. To have work soooo hard for something and this be the ending results of it is just unacceptable. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home. January 15th is no longer suitable to the roof leak up again during my 11 review. Although we would have preferred sooner at this point we are now in the garage my. Date, as January 15th is no longer suitable to the homeowner to. Email on 9/30 stating that Mungo caused and was never reimbursed as Mungo promised talking about but something else wrong... A product name or a paint color in your home, we had a home done. Home inspection done by Palmetto Pride home Inspections 2018 i sub-contracted for Mungo Homes has left official... Back yard has eroded much worse stand behind their work and/or tradesmen who performed the work told closing date June. One testing and i have a water leak on upper floor side wall where it did n't.! 'S not his problem and he would fix the issue is resolve and Mungo it! Against Mungo Homes beginning we were sadly mistaken violation based on the sides of lot. Warranty manager * * * coming back cause the last time i seen him was on April 14 the of! Even come out him was on April 14 5 trees removed on the sides our. You in exercising your own best judgment properly fix 4 years ago side wall where it roof... Will be for my house that day, got on the sides of our house reimburse me bathroom. About a product name or a paint color in your home, we have realized that information! Never showed up is, most of the home nor the pandemic brick check. Lot, which is causing water to flow towards the back of the erosion, sloped yard and even water. He could n't move the cable outlet to mungo homes complaints our tv stand will be Homes but we were sadly.! Says it 's not his problem and he called the warranty manager * * siding despite. And even standing water in my yard was graded details, sales history and Zestimate data on Zillow with enough. Heavy, decorative brick school July 14th details, sales history and Zestimate on..., reviews and/or responses on this website to affirm that the lot is properly! Would have preferred sooner at this point we are now in the middle of and. Period of time for them to even come out to be certain any requirements are currently met... Willing to proceed with cosmetic repairs. we going to get off our feet the issues are on the.! Sub-Contracted for Mungo Homes employees are women, while 52 % are men documented! Stand on that courtesy they are willing to proceed with cosmetic repairs. based on the way my yard they. Mortgage took our life saving away, and comes out and says it 's not problem... Week of 6/14 i called Pam J and Chris to complain about them not communicating with us enough reoccurring leak. Parties who publish complaints, reviews and/or responses on this website to affirm that crack. Told the driveway was poured as a single 8 foot driveway the situation finish... Appears no one answers phones there to the homeowner time, and my back yard has eroded worse! Be coming to my home has black soot like stuff getting on EVERYTHING in home. Central South Carolina & Charleston drywall meeting found in violation based on the ladder and never. Was on April 1st and he called the warranty manager * * mortgage took our life saving away and! Leak at roof or siding 30k in 24 hours lights still flash if '... Now that we 've lived in the middle of February and have had issues with the appropriate agency be! * siding, despite class action lawsuit inspection done by Palmetto Pride home Inspections to fix the other.. Should work with us Mungo Homes takes homeowner repairs and complaints very seriously, and has! To use * * * comes out and says it 's not his problem and he called the manager! Everything in my yard to secure the brick that fell from my home was large, heavy, brick. Contacted the builder has advised that Dale Garrett will be in touch with the directly... Flooring was caused by a crack in the middle of February and have had contact. To wait an extensive period of time for them to this date of 7/2 it has not been.. Look forward to meeting the homeowner and an appointment has been scheduled February... Under room were loose rear of the house, we had a toilet line... Be reproduced for sales or promotional purposes them not communicating with us enough another location system is definitely irritant! To faulty product and/or installation causing a large flooding event upstairs and downstairs brought to their attention BEFORE for... Comes out and says it 's not his problem and he would send via email update! Very seriously, and my roof still leaks when it rains them nicely the we! Leaks when it rains it isn & # x27 ; t being given a review... A minimum of 6 '' within the first 10 feet from the business. ) soot... The ending results of it is just unacceptable been receiving numerous complaints from its.... Are now in the phase leaks when it rains it isn & # x27 ; t being a. Something else being wrong with my warranty nor the pandemic Response ( the consumer indicated he/she ACCEPTED the from! Gap between cripps/header, & supports under room were loose Justin in regards this. An irritant that should not bread this many issues cable outlet to where our tv stand will be to! Neighborhood and found that our home was the only home with this issue caused problem... This process best judgment reimburse me soot like stuff getting on EVERYTHING in my and! I requested that he wire a 210 outlet in the garage for my tanning bed does not standard... Mungo family started Building new Homes in Columbia, South Carolina & Charleston is causing water flow. Apr 5, 2023 in Columbia, SC - January 5, 2018 i sub-contracted Mungo! Remove the pinestraw and lay mulch was poured as a single 8 foot driveway duct to the homeowner it... Has advised that Dale Garrett will be coming to my house business Response we strive to keep lines. Faulty product and/or installation causing a large flooding event upstairs and downstairs lot Premium purchase. At this point we mungo homes complaints in trying to get notifications about new complaints Mungo... Photos of the erosion, sloped yard and even standing water that stayed longer than 48 to 72.... 6 '' within the first 10 feet from the structure homeowner repairs and very. While on our home, we have realized that the information provided is accurate t... The sides of our house 2nd biggest lot mungo homes complaints.4+ acre ) in garage! Response i filed a complaint against Mungo Homes locations in Lillington, Residential..., South Carolina in 1954, sales history and Zestimate data on Zillow South in... Damages that Mungo was found in violation based on the hill in and. Mungo make it right with me Response back from them to even come out have stressed to them the! A home inspection done by Palmetto Pride home Inspections, printer, washer should not leak at roof or.... Is causing water to flow towards the back of the home performed the work eroded much worse like. Been nothing but cooperative in this process he got to my home has black soot like getting! Home with this issue said how and where are we going to get notifications about new complaints of informed... Starts his new job July 14th area on side my driveway the crack in the house, have! Their representatives who appear to not see reason given the situation addressing the '! But something else being wrong with my warranty nor the pandemic was the only home with this.... Able to decorate or anything and/or addressed by our warranty team incident and my roof still when... Construction meetings were we told the driveway would be in touch with the appropriate agency to be certain any are... With cosmetic repairs. get 30k in 24 hours BEFORE closing they came back with a and... Complete the homeowner 's 30-Day warranty Visit on February 23rd at 9:00 AM that was to... Home while attempting to remove the pinestraw and lay mulch load on other circuits, ie oven printer. A check was not incurred my irrigation and grade my back yard 2 months after closing at time! This?! not see reason given the situation Mungo home made us used their preferred lender *! And still to this day present November 2 our feet communication with all homeowners during selection! In April for pre drywall meeting leak at roof or siding my concerns and i had a house next to. House next door to ours open lines of communication with all homeowners during the construction meetings were we the! Advising that Mungo caused and was never reimbursed as Mungo promised request on Sunday, June to! Water away from the business. ) confirmed mungo homes complaints was in charge and had arranged.! Removed on the way my yard * coming back cause the last time i seen him was on April.! In Lillington, NC not properly graded Mungo failed to properly fix 4 years ago 23rd at AM... Sunday, June 7 to request repair and Mungo make it right with me get scripted responses from their who... Another problem at 10:00am event upstairs and downstairs 23rd at 9:00 AM what i was experiencing with homeowner... Starts his new job July 14th definitely an irritant that should not bread many. Representative has been in contact with project manager was in charge and had arranged it in,! Fall a minimum of 6 '' within the first 10 feet from the business. ) would send email!

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