I hope youll find my guides and reviews helpful as you make your next purchase decision. Our only goal at Motherhood HQ is to provide the most helpful and straightforward reviews of baby products so you can easily find what works best for your family. Year Founded: 2010 Number of Baby Monitors: 3 Type Of Baby Monitors: Video Average Product Rating: Known For: Infant Optics DXR 8 But my baby monitor experience during my motherhood stage was truly amazing and unforgettable because during that time me and my husband were in peace especially when we go to sleep. 5.0 5.0. design. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Check to make sure the sound is not muted or sound volume is all the way down, turned to low. . I would recommend this product to anyone looking for a Wi-Fi free monitor with capability of up to 4 cameras. Quick tip, you can find the customer support number at the back of the packaging you received the baby monitor when you purchased it. Infant Optics shipping fee is $6. The range on the Infant Optics DXR-8 is decent. You should also note that the current Infant Optics DXR 8 camera does not pair with more than one screen unit of Infant Optics DXR 8. The Infant Optics DXR-8 has been a top-selling baby monitor online for several years. The wide . PRIVACY GUARANTEED Closed-loop system, non-Wi-Fi monitor. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I personally advise parents to reach out to the manufacturer of the baby monitor even if your baby monitors warranty has expired. In our tests, we found that placing the camera at about 8.2 feet / 2.5 meters gives the best results. The closed-loop FHSS system provides you with a secure and private connection that only you can see. Alicia's writing has been featured in Scholastic, Brighter Higher Ed, Popsugar, AARP, and Yahoo News. Here's my full experience with the Infant Optics DXR-8. 110v-240v compatible. They will ask you to pay for shipping and this is standard practice for most baby monitor brands. Having a baby monitor has made my life so much easier, and since the Infant Optics DXR-8 has every feature I need, I can actually relax and get some me-time once Ellie is asleep. It does not use AA or AAA batteries common with audio baby monitors such as VTech. However, it is priced a little high. 2 Year Baby Products Protection Plan ($175-$199.99) - Allstate. Even though I didn't want a monitor that had an Internet connection in the first place, there are some really cool features that Wi-Fi-enabled monitors offer like being able to check in on the baby via an app when you're away at work. Marketing Automation Maturity 77/100. You should note that Infant Optics DXR 8 has remained as one of the best-selling baby monitor brands because of its array of accessories including this infant optics DXR-8 monitor only/replacement monitor shown below: Below are the features of the Infant Optics DXR 8 replacement unit without cameras. Read ourearnings disclaimerto learn more. When it launched, it came well ahead of its competitors in our tests. The customer service team will guide you on how to claim the warranty. When you first contact customer care, they may try to guide you on how to fix it but will ultimately tell you how you can claim a warranty to fix the buttons that are not working. All you need is to contact them and follow these steps. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The DXR-8 also comes with a built-in room temperature indicator in both Fahrenheit and Celsius. Access your favorite topics in a personalized feed while you're on the go. The wide angle lens that is sold separately for the Infant Optics DXR-8 camera gives you a full 170 degrees panoramic view of your babys bedroom. The dedicated parent unit is the only display unit available and you cannot view the video feed from your baby on your smartphone as there is no way to connect to the phone. There are so many good features on Infant Optics baby monitor. If youve read our tips on how to deal with Infant Optics Customer service, youll know that weve advised parents that an additional/replacement monitor was available. If the Monitor Unit is on and the buttons still do not work, the buttons might be faulty. In our tests, the Infant Optics DXR-8 did particularly well with keeping the noise level down when panning or tilting the camera. We welcome your feedback. Usually, smartphone apps have some lag when you open them and Infant Optics does not have this lag. Alongside is the Infant Optics monitor replacement battery. The angle is too wide to give you a good view of your baby sleeping, but its perfect if your child is a little older and you want to keep an eye on them playing in their bedroom, or anywhere else in the house really. I did not receive a callback, and followed up via email on 9/13 and 9/14. Thank you, you have successfully subscribed to our newsletter! This does not drive our decision as to whether or not a product is featured or recommended. Just email them with the details of your issue and specify that you lost your original receipt. We know from experience that as parents, your time is valuable. but that resulted in a surprisingly great customer service experience. I have been a parent since 2011 and have been doing full-time consulting as a baby sleep expert since 2019. I can easily take the receiver outside to play with my dog or sit out on the deck while Ellie is sleeping. Date First . seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will . Heres everything that will be included in the Infant Optics DXR-8 package: You can buy the Infant Optics DXR-8 on Amazon (check price). Price and other details may vary based on product size and . SOUND ACTIVATED LED BAR Our sound activated LED Bar allows you to know if your baby is crying or making noises, even if the audio is muted or the monitors screen is turned off. We operate independently from our advertising sales team. This is becoming a standard in other models, which we appreciate to smooth our babies while we walk out of their bedrooms. DO NOT BUY THIS MONITOR before reading the following. You can also purchase replacement screens for both Infant Optics DXR 8 and Infant Optics DXR 8 Pro for about $99 and $135, respectively on Amazon. Summer Infant screen replacement is available on Summer Infants website for $59.99. There are so many monitors out there, so knowing exactly what you want from your monitor before you start looking will help you narrow it down. I like the size of the monitor. I wish it had a longer charge on the monitor battery. The standard lens has a basic zoom function whereas the optical zoom lens provides more crisp images for close-ups. The secret? You can choose from the normal 2x zoom or a wide lens. Free shipping for many products! I contacted customer service and was sent a new monitor free of charge. There is indeed no split-screen mode. Especially for the high price point. The majority of poor reviews left by customers on Amazon have centered on the fact that this replacement screen does not come with a battery and that it uses a different charger. With everything connected to the internet these days, finding a good non-Wi-Fi video monitor was actually pretty challenging, but I'm happy with the choice I made in the Infant Optics DXR-8 Video Baby Monitor. The DXR-8 will alert you if the room gets too cold or too hot. This phone number is toll-free. Motherhood HQ is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Yes, you can turn off the alerts for low battery and the alert for when it is out of range. The video below explains the features of Infant Optics replacement parent unit or screen/monitor. I'm also able to remotely move camera in all directions and two way talk feature so I could talk to baby on my way to them. With both of those, you'd have to go into the baby's room to manually adjust the camera. This has been proven to increase the battery life of a draining Infant Optics battery. Any device that uses 2.4GHz frequency can interfere with Infant Optics signals such as cordless phone, internet router, and microwave. . Unsubscribe easily. Interchangeable lens: INSTEAD, she sits on the line in silence for another 20 minutes or so until close of business and then hangs up on me for a third time. I am Ashley Davis, a mom of three kids and the editor here at Motherhoodhq.com. Customer Service Maturity 40/100. Business Profile Infant Optics Online Shopping Contact Information 56 West Portal Ave. #166 San Francisco, CA 94127 (800) 291-0195 Customer Complaints 4 complaints closed in last 3 years 0. The $300 Nanit Smart Video Baby Monitor is a popular and highly recommended option that does use Wi-Fi, but it's definitely on the pricier side. If you read the reviews of Infant Optics before making your purchase, you must have realized that their attention to customers is unmatched. Features a set of 1000mW speakers engineered just for the DXR-8 PRO. We reached out to Infant Optics to inquire how to fix the monitor signal going out of range and disconnecting every time and below are some helpful solutions you can try to fix the signal coverage issue; If you keep getting the out of signal coverage warning on your Infant Optics screen, consider following these manufacturer-provided troubleshooting options: While the distance between the Camera and Infant Opticss screen is a factor in the signal coverage being lost, parents have reported losing signals even when it is within the acceptable transmission range. If you want a monitor that offers both a WiFi connection and a radio connection, check our review of the Kodak Cherish C520. Note: NOT compatible with the DXR-8 model. INTERCHANGEABLE LENSES Our interchangeable lens technology allows parents to swap between a zoom lens (up to 6X zoom) and a wide-angle lens (sold separately) without compromising video quality. 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